Refer & earn

Referral program terms

Earn 20% of a referred company's first payment, up to $500 per company. These terms explain exactly what qualifies and how commission is paid.

How commission is calculated

  • You earn 20% of the referred company's first successful payment to Deskmate, up to $500 per referred company.
  • The payment counted is the amount actually charged: after discounts and credits, and excluding sales tax or VAT.
  • Example: a first payment of $200 earns $40. A first payment of $5,000 earns $500 (the cap).
  • Only the first successful payment qualifies. Renewals, upgrades and later payments do not earn additional commission.
  • Free plans, trials and $0 invoices are not qualifying payments; the first paid invoice after them is.

Who qualifies

  • A company qualifies when it creates a new Deskmate organization within 30 days of clicking your referral link, in the same browser.
  • If someone clicks several referral links, the most recent click before signup gets the credit.
  • Each company can be referred only once. Organizations that already existed before the click do not qualify.
  • Self-referrals do not qualify: signing up with your own email address, or referring the organization you belong to.
  • Duplicate or test accounts created to collect commission are not eligible and may be reversed.

Failed payments, refunds and cancellations

  • A failed or declined payment never creates commission. The referral stays “Signed up” until a payment succeeds.
  • If the qualifying payment is refunded or charged back within 30 days and before the commission is paid out, the commission is reversed.
  • A company cancelling its subscription after a successful first payment does not reduce commission you have already earned.

Payouts

  • Payout method: Bank transfer or PayPal.
  • Payout schedule: Monthly, within the first 10 business days.
  • Minimum payout: $50. Earned commission below this rolls over until the balance reaches it.
  • Payout status moves from Pending → Approved → Processing → Paid. A rejected payout returns its commission to your unpaid balance unless the referral was found ineligible.

Deskmate may update these terms; changes apply to referrals signed up after the change. Questions? support@appsians.com. Already a member? Go to Refer & earn.